Last updated: June 01, 2017
Last updated: June 01, 2017
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.cratespace.com website (the "Service") operated by Cratespace LLC ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Service.
If you wish to place an order through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product availability, errors in the product description, errors in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
All purchases must be made for retail purposes. We reserve the right to cancel any order or terminate your account if we suspect you are using the Service for any commercial or resale purpose.
We may, in our sole discretion, change or adjust the requirements for orders placed through the Service, including but not limited to quantity, price, and shipping requirements.
The Service may contain product descriptions and images. We do not, however, represent or warrant that these descriptions and images are completely accurate, reliable, or error-free. They are intended only to represent the products we carry and may not represent the exact type, quantity, or variety of the product you are purchasing. Any product warranties or claims expressed through the Service are that of the manufacturer, vendor, or a third-party supplier and not made by Crate Space.
DISCLAIMER: THE ACTUAL PRODUCT MAY DIFFER FROM THE PRODUCT DESCRIPTIONS AND IMAGES SHOWN ON THE SERVICE, AS MANUFACTURERS MAY CHANGE THE PACKAGING AND MATERIALS FROM TIME TO TIME. WHILE WE DO OUR BEST TO ENSURE THAT INFORMATION IS AS ACCURATE AS POSSIBLE, WE ASSUME NO LIABILITY FOR INACCURACIES OR MISSTATEMENTS ABOUT PRODUCTS MADE THROUGH SERVICE.
PRODUCTS INGREDIENTS MAY ALSO BE DIFFERENT THAN AS SHOWN THROUGH THE SERVICE. YOU SHOULD NOT SOLELY RELY ON THE PRODUCT DESCRIPTIONS AND ALWAYS READ THE PRODUCT INFORMATION PROVIDED ON THE PRODUCT PACKAGING BEFORE USING THE PRODUCT. PLEASE CONTACT THE MANUFACTURER FOR THE EXACT INGRIDIENTS OR ANY OTHER SPECIFIC INFORMATION ABOUT THE PRODUCT.
DISCLAIMER: THE PRODUCT DESCRIPTIONS AND IMAGERS ARE STRICTLY FOR REFERENCE PURPOSES AND SHOULD NOT REPLACE THE ADVICE OF A LICENSED HEALTH-CARE PROFESSIONAL. THE INFORMATION CONTAINED IN THE SERVICE IS NOT INTENDED TO HELP DIAGNOSE OR TREAT ANY HEALTH CONDITION, AND YOU SHOULD CONTACT YOUR HEALTH CARE PROVIDER IF YOU THINK YOU HAVE A MEDICAL PROBLEM. INFORMATION ON DIETARY SUPPLEMENTS AVAILABLE ON THE SERVICE HAS NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION.
We are constantly updating product offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Offerings may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
The percentage savings we report are based on a comparison of the total purchase price of the order, excluding any applicable tax, against the aggregate suggested retail price for all of the products contained in that order.
Orders placed through the Service may be subject to tax, depending on the destination of the order. Prior to submitting payment, you will see an estimate of the tax to be collected on your order.
Crate Space only ships to the 48 contiguous states and the District of Columbia. We do not ship to Alaska or Hawaii, or any international addresses. Shipments are delivered by the US Postal Service, FedEx®, or other private courier depending on the shipment destination. The exact date and time of the shipment delivery may depend on several factors, including when you place your order, the schedule and processes of that particular shipping service, weather, holidays, and other factors.
We may make available certain discounts, promotional codes, free samples, and other promotions (each a “Promotion” and, collectively, the “Promotions”). Those Promotions may be made available through the Crate Space site or through other third-party marketing channels. If you participate or take advantage of any Promotion, you will be subject to any terms and conditions applicable to that Promotion. Unless otherwise disclosed in those Promotion-specific terms, Promotions are not combinable, have expiration dates, cannot be applied to past purchases, and are subject to certain caps and limitations. Promotions may only be redeemed through the Crate Space site, used only once per household, and may be suspended or terminated at any time by Crate Space at our sole discretion.
Certain Promotions shall only apply to first time orders or repeat orders, and we reserve the right to determine the exact qualifications or implementation of any Promotion. Discount codes must be entered at checkout, and only valid promotional codes will be accepted. Any behavior intended to abuse or participate in Promotions you are not eligible for is prohibited and may constitute fraud.
To receive a refund or exchange, products must be unopened and in their original packaging.
If an item is damaged during delivery, or if you receive the wrong item, we will happily replace it with the item you wanted, at no cost to you. Please email email@example.com to request a replacement.
Refunds are granted on full crates within 14 days from delivery date and are subject to a $5.95 restocking fee. Please email firstname.lastname@example.org to request a pre-paid shipping label for your return.
Exchanges are permitted within 14 days from delivery date and are subject to a $5.95 restocking fee. Please email email@example.com to request a pre-paid shipping label for your exchange.
The Service and its original content, features and functionality are and will remain the exclusive property of Cratespace LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Cratespace LLC.
Our Service may contain links to third party web sites or services that are not owned or controlled by Cratespace LLC.
Cratespace LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Cratespace LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Cratespace LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
In no event shall Cratespace LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Cratespace LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of New York, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us at firstname.lastname@example.org.